Top Ten FAQ - Part One

Maybe you have a question on your vehicles or the repair process? Steve's CARSTAR Auto Body Repair of Arnold, MO has taken care of the common questions further down. In the event that you don’t notice the answer below, give us a call and we will make sure you get the information you need.

1.   What to Do in Case of an Accident

2.   Your Consumer Rights

3.   How to Choose a Body Shop

4.   About the Repair Process

5.   Understanding Your Estimate

1. What to Do in Case of an Accident

First, remain calm. If there're injuries, call 911 right away. You shouldn't relocate your vehicle, unless you are in immediate hazard and it will be safer to get your motor vehicle in some other venue. Get the name of the individual (s) driving the other motor vehicle (s) involved along with their contact number, driver's license, vehicle license and insurance coverage info. Aim to secure any witness' name and phone number (s). Pay attention to the place, time and day. Use your camera phone to take photographs of the incident, vehicle damage and witnesses.

2. Your Consumer Rights

If you have a major accident, you possess the right to find out where you would like the automobile towed and the place you want to have your vehicle fixed. A quality collision repair shop will arrange towing for you, perform high quality repairs and deal with your insurance provider. Steve's CARSTAR Auto Body Repair comes with a limited five-year nationwide warranty as an extra benefit.

3. How to Choose a Body Shop

Make sure you pick an automobile body shop in Arnold, Oakville, Imperial, and Jefferson County, MO that offers a full written estimate, practices a well designed repair process for each automobile and features skilled, qualified repair experts. A national affiliation customarily shows better repair standards, as does a nationwide guarantee. Look for a body shop that utilizes the highest-quality parts and merchandise to revive your motor vehicle, who can help you stay informed throughout the repair process, provides great customer service, can deliver your motor vehicle in good time, and performs an extensive assessment of all repair works before putting you straight back on the highway.

4. About the Repair Process

The repair process begins with you taking your vehicle in for a quote with a skilled estimator. If you decide on that shop, they're going to work with your insurance broker to process the repair claim. An exceptional auto body shop like Steve's CARSTAR Auto Body Repair will conduct a thorough disassembly of all harmed parts of the automobile to figure out any structural or mechanical harm. They will order the needed parts for your ride and then complete the repair. When the repair is complete, they'll conduct an in-depth check of the inside and exterior of your car to guarantee an outstanding repair.

5. Understanding Your Estimate

Your estimate should include a comprehensive evaluation of the work to be completed on your vehicle, a summary of the repair parts to get used, what stuff your insurance policies will and won't encapsulate and the forecasted amount of the repair. A primary reason quotes in Arnold could vary from another shop is thoroughness of the appraisal process. Some quotes might keep necessary repairs out of the primary estimate, causing the amount to be different from another facility. At Steve's CARSTAR Auto Body Repair we are thorough to discover the procedures essential for a top quality and safe repair for the vehicle.